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Posted: Mon Dec 09, 2013 11:43 am
by chick
I have the current Java, Recommended Version 7 Update 45 (filesize: 893 KB) but when I launch the program it takes me to Java to install, but since I already have Java, how should I handle this?

Re: Java?

Posted: Mon Dec 09, 2013 11:51 am
by admin
This usually means that either you've disabled or restricted Java in the browser or that your Java installation has somehow become corrupted. I'm not sure why, but I've been hearing from more users with corrupted Java installations lately.

The good news is that this is usually easy to fix and you have options. First, if you have other browsers installed, you might try loading the planner using them to see if anything is different. It might be worth it to verify your Java installation at If that doesn't help, it's pretty easy to uninstall Java and reinstall it to make sure your installation is clean.

Below are steps to uninstall and reinstall Java on Windows systems:

1.Close all web browser windows
2.Go to the windows start menu, then go to Control Panel\Programs\Programs and Features\uninstall a program.
3.In the list of installed programs, click on the name column to sort the list of programs by name.
4.Scroll down to the J’s. and then uninstall any versions of Java present on your system.
5.Once everything is removed, follow the instructions at to install the latest version of java.

Finally, if for some reason you can't get Java in the browser to work, you can always download the standalone version of the planner.


Re: Java?

Posted: Tue Dec 10, 2013 10:17 am
by chick
Tried everything, including 64 bit and 32 bit. Java does a poor job of providing,explaining information so I did download the stand alone version.
Thank you.