Java Authentication Required?

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rkruz
Posts: 4
Joined: Thu Feb 02, 2017 7:56 pm

Java Authentication Required?

Post by rkruz »

When I attempt to open the web version, I get a Java window requiring a user name and password?
What am I doing wrong?
thanks!
jimr
Posts: 821
Joined: Thu Feb 28, 2008 6:48 pm

Re: Java Authentication Required?

Post by jimr »

It's tough to say.

That's not typically how it works and the popup is most likely something being produced by Java or your OS. It could be a security setting on your computer or on something to do with your Java installation, but it's not something anyone has reported before.

If you email a screenshot of the popup window to info@flexibleRetirementPlanner.com I can investigate it further.
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